About Us

A leader in healthcare for underserved populations.

Monroe Plan for Medical Care is a not-for-profit health care services organization that has been meeting the needs of our members for over 50 years.  Following our mission and vision to improve the health status of individuals and families who are recipients of government sponsored health insurance, Monroe Plan's high-quality services and innovative clinical care management programs are structured to meet the unique needs of members, providers, health care organizations and the communities we serve. Monroe Plan has consistently been recognized as a national leader in the "safety net" area, with a proven track record of improving health outcomes and reducing disparities by supporting a health care delivery system that ensures the availability of high-quality medical care for all.

While Monroe Plan’s mission has remained a constant, we have continuously adapted and evolved our business model to reflect the changing healthcare landscape and continue to meet our member’s needs. Today, Monroe Plan serves individuals in government sponsored programs, primarily in the Rochester, Buffalo, Syracuse, Binghamton, and Albany areas, in three distinct ways.  At our inception, Monroe Plan established an Independent Physician Association (IPA) uniquely dedicated to serving government sponsored program recipients. Monroe Plan’s IPA continues to thrive and today represents over 12,500 providers in Western NY. Monroe Plan also has a robust and growing Health Home Care Management Agency (CMA) that is contracted with Health Home Hubs serving 27 counties. Our CMA is widely recognized for providing expert and empathetic support to members and positively impacting health care outcomes as a result.  Finally, Monroe Plan is the parent company of MP CareSolutions, a Healthcare Management Services Subsidiary. Through MP CareSolutions, we provide services to healthcare companies, large and small, offering expertise in care management, utilization management analytics, back office operations, provider network operations and support and more. 

Advertising/Marketing and Financial Ownership Arrangements 

In the interest of full disclosure, Monroe Plan does not advertise, market or promote products or services to patients or practitioners engaged in its case management/disease management programs. Any products or services that it provides are free of charge and the organization has no financial interest. 

Furthermore, Monroe Plan does not advertise nor make any claims about the health benefits of its case management/disease management programs. 

Monroe Plan does not have any financial ownership arrangement with other entities that offer products or services to patients or practitioners.