compliance

The Compliance Department is responsible for organizational compliance with applicable laws, rules regulations and contractual requirements for all lines of Monroe Plans business. The Compliance function is a company -wide services that ensures that Monroe Plan, Its Board of Directors, employees and business partners conduct business in an ethical, professional and legal manner.
Thank you for your interest in the compliance department. Please direct your inquiry to regarding Compliance to: ComplianceDepartment@MonroePlan.com

How to report Fraud, Waste and Abuse
If you suspect fraud, waste, or abuse in the healthcare system, you may report it to Monroe Plan and we'll investigate. Your actions may help to improve the healthcare system and reduce costs for our members, customers, and business partners.

To report suspected fraud, waste, or abuse, you can contact Monroe Plan by:

Phone: 1-800-233-0438

Mail : Monroe Plan Compliance Officer
1120 Pittsford Victor Rd
Rochester, NY 14534
Email: follow this link to Email Our Compliance Officer

You may remain anonymous if you prefer. All information received or discovered during the investigation will be treated as confidential, and the results of investigations will be discussed only with persons having a legitimate reason to receive the information.
Federal Law and Monroe Plan policy prohibit any retaliation or retribution against persons who report suspected Fraud, Waste and Abuse.

For Fraud, Waste and Abuse Training: Click Here